FAQs

With the relaunch of Combatant Gentlemen under new ownership we have moved our site on to a new system but unfortunately this doesn’t include all of our old customer information. Don’t worry though, your account and login info will remain the same you just won’t have access to prior order history.

Not satisfied with your purchase? No problem. Simply send back your unworn and unaltered items along with your order invoice. Please see our Return Policy for additional information.

If you would like to change your shipping address, contact us as soon as possible via our Live Chat, or by emailing us at hello@combatgent.com, and we’ll have your address corrected as soon as possible.

You can initiate a return or exchange on your account page. Select the items you’re sending back, print the prepaid shipping label that’s generated for you, and attach it to the box you originally received. If you’ve requested an exchange, we’ll hold your new item for 14 days until we receive your original item. Please see our Return Policy for additional information.

If you request an exchange, we will proceed with sending you the exchanged product(s) as soon as we have received the returned goods in our fulfillment center. Depending on your location, this can take up to 3-7 business days. Please keep in mind if the item that you request is out of stock, it may take longer for your exchange to ship out. We’ll do our best to get it sent out to you as soon as possible! You can also let us know if you’d prefer to cancel this item or exchange it for an alternate item that is available on the website.

Sorry, promotions and discounts cannot be applied to gift cards.

It’s easy and painless. You can modify or cancel your order via Live Chat, or by emailing us at hello@combatgent.com.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

If you’ve received a damaged item, contact us by email at hello@combatgent.com with your order number, shipping address, and photographs of the damaged item. We’ll respond as quickly as possible, and do all that we can to right the situation for you.

Once your order has left our facilities, you will receive an email with your tracking number - you can follow your package as it makes its way to your doorstep. Tracking links may take up to 24 hours to activate.

Patience grasshopper. We provide a quick turnaround to all purchases. For shipments within the United States, your order should arrive on your doorstep within 3-7 business days.

CombatGent.com uses an encrypted SSL, which keeps your information secure while you’re making your purchase.

There are many reasons payment errors can occur and several steps you can take to resolve potential issues. Please review your personal credit card information to verify that everything has been entered correctly. You could also try a different credit card or payment method. If problems persist, please contact your bank, as it is possible your account lacks insufficient funds or has been flagged for security reasons. For any other issues or questions, please contact our customer care representatives.

We do like to get paid, so we accept all major credit cards Visa, MasterCard, American Express and Discover and gift cards.

We currently do not offer custom sizing. Our goal is to get you in a suit that is as close to the fit that you’re looking for, so you’ll only need to make minor alterations if any.

When selecting your size, if the size is grey that means it is out of stock. Select the “Notify Me” button to be emailed when your size is available. For any questions concerning size and availability please contact us via email, live chat, phone or Twitter.

Our suits are half-canvassed.

Yes, all of our solid color slim and modern suits are the same fabric. So, you can definitely get a modern jacket and slim pants or a slim jacket and modern pants.

No, the buttonholes on our suit sleeves are not fully functional. This is because if they were it would be difficult to shorten/lengthen the sleeves if need be by your tailor.

Each suit comes with easy to follow care instructions in the inside label for your convenience. As a general rule, all of our suits are dry clean only.

All of combatant Gentleman’s suit pants come "unhemmed" with a 36” inseam.  To be on the safe side, you are given plenty of extra fabric on each leg of the pants. Once you receive your pants, you can then have your local tailor hem the pants for you. This allows you to have your pants hemmed to your preferred inseam for a perfect fit.

Our measuring methods are unique to us and differ from the measurements used for other clothing brands. We recommend you check your measurements with our online size chart or our Fit Tech (found on every suit product page) to make sure you're ordering the right size. If you have any questions about the fit of a particular style, our Style Techs will be happy to help you.

We’ve designed our suits to flatter a wide range of figures, but our <a href="https://combatgent.com/fit/suits" target="blank">fit guide</a> and Style Techs can give you helpful tips that will make you look your best. If you have any other questions, contact our Style Techs via email, live chat or Twitter for recommendations.

Please consult our online size chart for specific measurements. If you have any questions about the fit of a particular style or would like a recommendation for your figure, please contact one of our Style Techs via email, live chat or Twitter

No, we do not offer alterations at this time.

No, unfortunately we cannot accept suits that have been altered, so be sure that you trust your tailor!

All of our suits can be professionally tailored to fit you perfectly. Although, we don’t provide alterations, our Style Techs can help you if you have any questions.

You can visit any local tailor shop to get your clothing altered. We may be able to recommend a tailor in your area as well, please contact our Style Techs via email, live chat or Twitter with any questions.

The modern fit suit has a broader shoulder base and is more relaxed throughout the chest. The modern cut is recommend for men who are going for a more relaxed look. Customers with broad shoulders, large thighs and athletic builds gravitate towards this cut. This fit runs true to size. The slim fit suit has a slimmer shoulder base and is more tapered throughout the chest. The slim cut is great for men with tall, lean builds.

Our modern fit lapels are 3” and our slim fit lapels are 2.5” at the widest point.

All orders above $100 receive free shipping via UPS Ground. For orders under $100, we will include a $6 shipping charge for UPS Ground. If you're in a rush, we offer 2-Day Air for $50 and Next Day Air for $100. All return and exchange shipping is free.

Yes. We aren’t the most patient when we want something either so we’re happy to get your order to you faster. That’s why we provide UPS next-day air and 2nd-day air so your purchase can get to you ASAP. [Express shipping must be selected before 10:00am PST to have your order delivered the following business day.]

From the always-sunny Southern California.

To return or exchange an international order, (i) fill out our returns and exchange form, (ii) complete a commercial invoice, and (iii) arrange to have the order shipped back to us. We recommend that you use a trackable and insurable shipping method, such as UPS, FedEx, or DHL. When filling out the commercial invoice, refer to your Combatant Gentlemen invoice for the value of the goods which you are shipping back to us. We honor full refunds for goods returned within 30 days after receipt. Please note that you will be responsible for all shipping fees associated with your exchange or return.